Cancellation and Refund
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Cancellation Policy
At 9edge, we understand that circumstances may arise that require you to cancel our services. Please review our cancellation policy outlined below:
Cancellation Before Service Delivery: If you wish to cancel our services before they have been delivered, you must notify us within 12 hours of your service request. Please contact us at info@9edge.club or call +91 7666 667 667 to initiate the cancellation process.
Cancellation After Service Delivery: Once our services have been delivered, cancellations are not permitted, and no refunds will be issued.
Refund Policy
Our refund policy is designed to be fair and straightforward:
Refund Eligibility: You are eligible for a refund only if you request a cancellation within 12 hours of placing your service request and before any services have been delivered.
No Refunds After Service Delivery: If you have availed of our services, no refunds will be provided under any circumstances. This policy is in place to ensure the integrity of our services and to prevent misuse.
How to Request a Refund
If you are eligible for a refund as per the above conditions, please follow these steps:
- Contact Us: Send an email to info@9edge.club or call +91 7666 667 667 within 12 hours of your service request.
- Provide Details: Include your name, contact information, and the reason for the cancellation in your email or call.
- Refund Processing: Once your refund request is received and verified, we will process the refund within 7-10 business days.
Contact Us
If you have any questions or concerns about our Cancellation and Refund Policy, please contact us at:
Email: info@9edge.club
Phone: +91 7666 667 667
Thank you for choosing 9edge for your financial advisory needs. We are committed to providing you with exceptional service and support.